• Sea view
  • Swimming pool
  • Free WiFi
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

This hotel enjoys a fantastic position right on the beachfront at Majorca’s Playa de Palma. Its 2 outdoor pools overlook the glistening Mediterranean Sea. At the Neptuno you can work up a sweat in the sauna or gym before cooling off in the outdoor hot tub or swimming pool. There is also an indoor heated pool open in April and October for the guests. You can also choose to simply relax on a sun lounger on the terrace. In the evening, try a delicious meal in the cafe-restaurant before enjoying a refreshing drink in the lounge bar. Majorca’s nearby capital of Palma is an ideal daytrip from this hotel. This historic city is known as one of the most picturesque in Spain. It 1 outdoor pool overlooks the glistening Mediterranean Sea. This seasonal hotel is open between February and November.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Universal Beach Hotels
Hotel chain/brand

Property highlights

Located in the best-rated area in Playa de Palma, this hotel has an excellent location score of 9.2

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
7.9
Cleanliness
8.4
Comfort
8.5
Value for money
7.9
Location
9.2
Free WiFi
9.0
High score for Playa de Palma
Select topics to read reviews:

See what guests loved the most:

  • Nassif
    Switzerland Switzerland
    location was nice, easy access to bus and beach, located right next to mega park (beer garden open from 10am to 5am) usually very noisy but thanks to the double glass window it was soundproof
  • Chavez
    United States of America United States of America
    Very good location, nice people's, very good breakfast and amicable people's. Help me on everything I asking.
  • Beverly
    United States of America United States of America
    The staff was amazing, super friendly and extremely helpful.

Hotel area info

Restaurants
1 Restaurant On Site

  • BISTRO AT 49
    • Cuisine
      Italian • Mediterranean • Spanish • International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan

Amenities of Universal Hotel Neptuno - Adults Only

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Activities
  • Bicycle rental
    Additional charge
  • Beach
  • Cycling
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – indoorFree!
  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Solarium
  • Fitness center
  • Sauna
Languages Spoken
  • Catalan
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Universal Hotel Neptuno - Adults Only takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 16 are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

No age restriction for check-in. (Only children 16 and up are allowed)

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Cash Universal Hotel Neptuno - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the credt card used to secure the booking must be presented at the property. The credit card holder must be one of the guests staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Universal Hotel Neptuno - Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Universal Hotel Neptuno - Adults Only

  • Room options at Universal Hotel Neptuno - Adults Only include:

    • Double
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Universal Hotel Neptuno - Adults Only on this page.

  • Check-in at Universal Hotel Neptuno - Adults Only is from 3:00 PM, and check-out is until 11:00 AM.

  • Universal Hotel Neptuno - Adults Only has 1 restaurant:

    • BISTRO AT 49

  • Universal Hotel Neptuno - Adults Only is 1 miles from the center of Playa de Palma. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Universal Hotel Neptuno - Adults Only may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 150 feet from Universal Hotel Neptuno - Adults Only. All distances are measured in straight lines. Actual travel distances may vary.

  • Universal Hotel Neptuno - Adults Only offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Golf course (within 2 miles)
    • Solarium
    • Beachfront
    • Waxing services
    • Beauty services
    • Foot massage
    • Open-air bath
    • Body scrub
    • Bicycle rental
    • Fitness
    • Beach
    • Pedicure
    • Facial treatments
    • Hand massage
    • Swimming pool
    • Back massage
    • Head massage
    • Manicure
    • Full-body massage
    • Body wrap
    • Body treatments
    • Neck massage

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.