• City view
  • Pet friendly
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Safe
  • Baggage storage
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Set in Logroño's old town, on El Camino de Santiago pilgrimage route, Hotel Sercotel Portales lies at the heart of the prestigious wine-tasting region of La Rioja. Calle Laurel is just 328 feet away, where guests can enjoy a wide range of traditional tapas. Free WiFi is offered throughout the property. Rooms feature air conditioning, heating, and a flat-screen TV. A safe and mini-bar are also provided. The private bathroom comes with free toiletries, shower, and hairdryer. Guests can enjoy a buffet breakfast. The Portales’s experienced staff can provide you with information and help you book visits to local vineyards, wine cellars or wine tasting courses.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sercotel
Hotel chain/brand
Sercotel

Property Highlights

Located in the heart of Logroño, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 sofa bed
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.7
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Begoña
    Spain Spain
    The rooms were pretty new with comfy beds and a big bathroom. Really close to the historic center, calle laurel and other spots. Lots of bars in the area (818 is right next door and great for breakfast/almuerzo).
  • Arnaldo
    Puerto Rico Puerto Rico
    Great hotel, excellent location, you can walk everywhere from the hotel. Friendly staff
  • Brazzarotto
    Netherlands Netherlands
    Absolutely great hotel, extremely well located, the staff was super helpful and the room clean and comfortable.

Hotel area info

Amenities of Hotel Sercotel Portales
Great facilities! Review score, 8.8

Most popular amenities
  • Private Parking
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 15.40 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Wake-up service/Alarm clock
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish
  • French

House rules

Hotel Sercotel Portales takes special requests – add in the next step!

Check-in

From 2:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 1:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Hotel Sercotel Portales accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When booking 4 or more rooms, different policies and additional supplements may apply.

Please note: Goodies for pets ( beds and bowls) are subject to availability.

License number: A-LR-129

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Sercotel Portales of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Sercotel Portales

  • The prices at Hotel Sercotel Portales may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Sercotel Portales is 2,950 feet from the center of Logroño. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Sercotel Portales include:

    • Twin/Double
    • Triple
    • Twin
    • Double

  • Hotel Sercotel Portales offers the following activities/services (charges may apply):

    • Check-in at Hotel Sercotel Portales is from 2:00 PM, and check-out is until 12:00 PM.

    • Guests staying at Hotel Sercotel Portales can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

      Breakfast option(s) include:

      • Buffet