I'd asked for a room near the stairs as I have limited mobility but the room was some distance away & up a few extra stairs, where I tripped

The friendly sraff

Stayed in May 2024

The view is wonderful 😊

Stayed in May 2024

The money invested in the property seems to have been directed mainly at the pods and the collective areas (breakfast, dining and lounge areas) and these were good, Some has been spent modernising bedrooms, but much remains to be done. Windows & doors were in poor condition and difficult to open (making the very small room 'stuffy') - I'll try the 'pods' next time. My room was far too small for a 6 night stay and was at the farthest point from the dining areas; up 4 flights of narrow, steep stairs - not recommended for a 75 year old. My view was none existent. These last two issues would prevent my return.

The collective areas (breakfast, dining, lounge) were very good. The food was excellent and the staff superb (going the extra mile without being asked, and always smiling and making us feel welcome and like friends). The location was superb, close to Glencoe and Fort William (although the latter left much to be desired!).

Stayed in April 2024

Common area was not as well maintained as the room. Linens were not fresh, still smell of damp.

Room was top. Bed was comfortable. Staffs were super friendly.

Stayed in May 2024

Bed's mattress isn't in line with the quality of the hotel

Location is nice and staff are very nice and helpful

Stayed in May 2024

Slightly damaged room window & so couldn't shut it properly.

Really nice location, very friendly staff and excellent food available for dinner.

Stayed in May 2024

The single room was in need of refurbishment, the bed was worn and it was overall very expensive for a single room. Wifi was not working.

The property was well situated and the staff was friendly.

Stayed in April 2024

Cheeky staff asked us to pay for breakfast after we checkout and did not make us aware that it’s not included in the room fare during checkin.

Nice location

Stayed in April 2024

Expensive, rooms a bit tired and need of upgrading.

We stopped over here on our travels up north a few times. The views are incredible from the deck and restaurant. Ample free parking. Hotel is decent, food is excellent and staff work hard. The manager solved a minor issue for us quickly and really impressed us with his genuine caring attitude!

Stayed in April 2024

I had a single room that was clean but very small, as was the bathroom. The plumbing was good. The bedroom was very tired and in need of an update.

Breakfast was pretty good. The bar/restaurant were very good - nicely decorated, spacious, clean, good dinners, friendly attentive staff. Car parking was good.

Stayed in April 2024

n/a

The hotel was beautifully located looking over the loch, with a large terrace to sit out of and the rooms overlooked it. The hotel were very accommodating and helpful with a last minute date change. Rooms were clean and a decent size, very comfortable. The staff were very friendly and the breakfast for £13 was faultless. Would definitely recommend and stay again.

Stayed in April 2024

The facilities are quite old and for the price, I was expecting a more modern and comfortable hotel. I understand that the location and parking facilities can partially justify the price though.

Breakfast was good and the view was great. The restaurant is also nice with a great view. The room is a good size. The staff is very helpful and polite. Great location and parking space.

Stayed in April 2024

A very old building with stinky carpet everywhere, super small rooms and the most uncomfortable pillow I have ever used. Just go to this place if you're on a budget or if everything else is full.

The staff is incredibly kind and available and the room was fairly clean but this is where the good stuff ends.

Stayed in April 2024

Hotel room corridors and Single room tired decor needs updating and refreshing and very small en suite . Bath towel way too small.

Amazing location and views from the room , breakfast room and restaurant. Excellent meal in the restaurant and good buffet breakfast . Very friendly staff. Super clean comfy room and great shower . Lovely outside area with well kept garden and parking very near .

Stayed in April 2024

The hotel was a little uninspiring, it was very cold inside and the decor was bland, not very Scottish. The meal prices were very expensive but there isn’t much nearby so I suppose there is a captive market. Our suggestion is to eat before you arrive or bring something to cook for your evening meal and for breakfast.

We stayed in Skye beach pod which was fantastic. Right on the beach. It had a kettle, toaster, microwave and hob so everything you could need. Bed was comfortable and it had a great bathroom and shower. We stayed during storm Kathleen so it was quite the experience but the pod remained cosy and we felt safe. It was actually wonderful to hunker bunker during the storm and watch the weather and stormy sea from the pod, remarkably we slept really well. However, it would also be amazing to sit on the deck in better weather!

Stayed in April 2024

I only stayed for one night. The food could be a bit better.

The room was good-size and confortable.

Stayed in March 2024

£13 breakfast is expensive for what is on offer The interior is a bit shabby and worn

Beautiful location, easy parking, dog friendly. Evening meal was very nice and the staff were friendly

Stayed in March 2024

Windows need replacing, temperature was too high in the bedroom.

Compact single room, lovely view

Stayed in March 2024

The bathroom heater never worked

Easy check-in and check-out Car parking

Stayed in March 2024

Toilet in the single room was very close to the Sink pedestal in fact so close I couldn't sit on the toilet properly. This could be rectified by fitting a ceramic pedestal instead of the pointless cupboard type. The music for the breakfast room was put on at 0645 and it woke me up / I couldn't get back to sleep. Breakfast didn't start until 0800 so suggest it isn't put on until this time in future. Bar closed early (2200). It should be open until 2300 if guests are still drinking (I was).

Food & Drinks were excellent. Modern Restaurant Area. Breakfast was brilliant. Staff very helpful

Stayed in March 2024

Loch view room, bed was extremely uncomfortable and mattress definitely needs replaced. Springs in the mattress were broken.

Friendly staff, grounds well kept. Easy access to all amenities, mountains etc. Staff went out their way to help and look after us during the stay.

Stayed in March 2024

it was a quite place but the lake view was just a small window, no refrigerator in the room

we asked for ice and they were really kind, they were also expecting us for a late check in

Stayed in February 2024

it's been given a slight upgrade but just on cosmetics great hotel great value for money and lovely staff location is perfect amazing views

location was perfect it's priced accordingly however could be a top class hotel but would command top class prices too

Stayed in November 2023

We stayed on perhaps coldest night of year and underfloor heating struggled to keep up. Temp had dropped to 15 deg by the morning. Bed was nice and warm though so no big deal

Pod is a nice experience. Had 2 dogs with us for £15 extra. View is spectacular. The new luxury pods are worth going for compared to the older ones they have on site. Hotel does decent food. Friendly staff and very helpful.

Stayed in January 2024