Everything a bit tired

Situation

Stayed in June 2024

It rained and we didn’t get to spend time on the balcony like we wanted but that’s obviously not the fault of the property. The breakfast was good however a little limited would have liked to have seen some potato scones on the buffet and possibly some dairy free spreads and possibly a meat free option. I was content with what was available for my dietary needs but I think this could make it better. I saw that they offered soya milk which was good. Breakfast was only offered between 8am and 9.30 most places extend breakfast until after 10am.

It was a lovely overnight stay in the pods, they were cosy, clean, comfortable and pet friendly. Waking up with the beach view and hearing the water was very relaxing. The underfloor heating was amazing too. The bar area was nice we didn’t eat dinner at the hotel and instead made use of the cooking facilities but I overhead many people say their food was very good.

Stayed in June 2024

Could use some paint, ltc and cleaning

Fantastic view, incredible dinner

Stayed in June 2024

The breakfast could have more options like cakes, ham and cheese

Lovely hotel. The views are amazing. Perfect location for the highlands. Friendly staff. Comfy rooms.

Stayed in June 2024

The carpets felt incredibly dated. The room was too hot and if I opened the window, the noise from the road was really loud. Barely slept. Could hear all the other guests like the walls were made of paper. I could literally hear them have a shower and talk..

The staff were absolutely amazing! Super helpful and knowledgeable. The location is good, just off the road. Breakfast is buffet which is nice. The hotel is next to a loch and nice scenery. The bathroom is nice, shower is really decent!

Stayed in June 2024

Apart from a coat stand, there is no proper storage for clothes. A small set of drawers or something similar would be very helpful. Also no instructions for shower or microwave/oven and a dish towel or some kitchen roll would have been very useful.

View is fabulous and the pod is relatively spacious. The bed was very comfortable.

Stayed in June 2024

The apps on the tv didn’t work due to a connection problem with the internet, we stayed in the Skye pod

The view and the man on reception was brilliant, very friendly

Stayed in May 2024

The Wifi was hopeless!

Beautiful room, great view

Stayed in May 2024

The facilities in the bedroom. Bedside lights didn't work.

The location and view was spectacular which could be enjoyed from the decking outside just away from the bar.

Stayed in May 2024

No hot water in the morning for about two hours which delayed our departure from the hotel

Breakfast was good .

Stayed in May 2024

Pod heating system was inscrutable and only just adequate for comfort; little or no storage space for food or clothing - travel light! Instruction booklets on heating, TV, and kitchen fittings would have been very helpful.

The pod was in a great position close to and overlooking the loch, and generally comfortable (bed/bathroom) with a handy kitchenette. The staff were helpful - a wifi issue was quickly sorted out. The restaurant food was straightforward but very good quality, and the service there was excellent.

Stayed in May 2024

The food was quite expensive but I guess that’s just the area. Some flies on the inside of my window but the rest of the room was very clean

Location was amazing and the staff were really friendly and helpful. The hotel had a nice restaurant and lounge areas.

Stayed in May 2024

Charged us £20 a day for having a dog which is so expensive when the pos wasn’t cleaned every day and we usually only pay between £10 and £20 for a whole week elsewhere. No dog treats or spare dog bed or towels either. Pop was quite small but we forgave that for the views.

The view from the pod was spectacular Staff are very friendly

Stayed in May 2024

New bathroom. 15 mins from Ben nevis. Evening meal was nice, Friendly staff

Stayed in May 2024

I'd asked for a room near the stairs as I have limited mobility but the room was some distance away & up a few extra stairs, where I tripped

The friendly sraff

Stayed in May 2024

The view is wonderful 😊

Stayed in May 2024

The money invested in the property seems to have been directed mainly at the pods and the collective areas (breakfast, dining and lounge areas) and these were good, Some has been spent modernising bedrooms, but much remains to be done. Windows & doors were in poor condition and difficult to open (making the very small room 'stuffy') - I'll try the 'pods' next time. My room was far too small for a 6 night stay and was at the farthest point from the dining areas; up 4 flights of narrow, steep stairs - not recommended for a 75 year old. My view was none existent. These last two issues would prevent my return.

The collective areas (breakfast, dining, lounge) were very good. The food was excellent and the staff superb (going the extra mile without being asked, and always smiling and making us feel welcome and like friends). The location was superb, close to Glencoe and Fort William (although the latter left much to be desired!).

Stayed in April 2024

Common area was not as well maintained as the room. Linens were not fresh, still smell of damp.

Room was top. Bed was comfortable. Staffs were super friendly.

Stayed in May 2024

Bed's mattress isn't in line with the quality of the hotel

Location is nice and staff are very nice and helpful

Stayed in May 2024

Slightly damaged room window & so couldn't shut it properly.

Really nice location, very friendly staff and excellent food available for dinner.

Stayed in May 2024

The single room was in need of refurbishment, the bed was worn and it was overall very expensive for a single room. Wifi was not working.

The property was well situated and the staff was friendly.

Stayed in April 2024

Cheeky staff asked us to pay for breakfast after we checkout and did not make us aware that it’s not included in the room fare during checkin.

Nice location

Stayed in April 2024

Expensive, rooms a bit tired and need of upgrading.

We stopped over here on our travels up north a few times. The views are incredible from the deck and restaurant. Ample free parking. Hotel is decent, food is excellent and staff work hard. The manager solved a minor issue for us quickly and really impressed us with his genuine caring attitude!

Stayed in April 2024

I had a single room that was clean but very small, as was the bathroom. The plumbing was good. The bedroom was very tired and in need of an update.

Breakfast was pretty good. The bar/restaurant were very good - nicely decorated, spacious, clean, good dinners, friendly attentive staff. Car parking was good.

Stayed in April 2024