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Excellent service and beautiful property. Gardens are well maintained. Welcoming front office team

Location

There are so many good things about this place. Place is clean. Rooms are well arranged and spacious. The staff is amazing, especially the catering staff. We used breakfast and dinner buffet while staying there. Nobert was very helpful and accommodating. He connected with my toddler and made sure that he was comfortable throughout dinning. Shanmu (chef) took special care of us. He was very attentive and made sure that our needs were met. The hotel is located in the middle of a tea estate. We walked through the tea estate and visited the tea factory. Staff there gave us a tour about tea processing. I highly recommend this place to visit for the vacation with your family.

1)Very good staff 2)Good environment 3)Everything very clean

Very clean and comfortable . Friendly staff.

Room is nice and the staff are very kind and helpful!

Excellent service! The room was both comfortable and well-maintained, and the staff were incredibly attentive and accommodating. Truly an amazing experience!

This place is a gem 💎!!! Happy and satisfied is the least i can say about this fancy place! If you love cleanliness ( which sadly not as common in Sri Lanka in hotels ) and like to enjoy a place free of germs, spots, mold or any dirty bathrooms, then this is the place! I honestly found it cleaner than some 5 starts hotels in Colombo so not sure why it is rated 3 stars only. The actual rooms look more beautiful than the images showing. Everything is wood and stone. Fancy romantic lightings, super duper comfortable beds! ( omg better than what i have at home 🤪) Coming to the hotel was a bit of a challenge because the city doesn't take care of any sub roads sadly. Yet the road to this location is not bad at all compared to many other sub roads! My car had low bumper yet didn't have difficulty dealing with the road. However, my car stopped 500 meters before the hotel and would not move forward on a medium steep hill . . Had to ask my 3 family members to come down for me to continue and the then the owner was super kind, upon knowing, to rush down with his car and get my family up to the hotel. Then had issues with booking where i mistakenly booked 1 guest instead of 2 for each room ( was weird on booking.com). owner was more than courteous to honor the mistake making an exception and giving me the rooms for the same booking price! Our deluxe room had its own sink and water kettle. Also rooms have fast heaters if you get cold ( like my wife). The staff helped us with the luggage and welcomed us with tea. The view from this place is just magical! Tea estates, veges feilds, fog, hills, big trees and mountains. Also, you can see very closely the highest point in Sri Lanka. I am definitely coming back next year