Free WiFi and luxury interiors are offered at this hotel, situated an 8-minute drive from Astana city centre. Jumbaktas Hotel Astana features spacious rooms with bright and elegant décor. All rooms are air-conditioned and include a flat-screen TV, minibar and private bathroom. Breakfast is available each morning. A selection of Kazakhstani and European dishes are also served. The hotel is a 5-minute walk from Han Shatyr and Sary Arka, 2 shopping and entertainment centres. Guests can also relax with a game of billiards. Shuttles can be arranged to Astana Airport (12 minutes) and Astana Train Station (20 minutes).

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 extra-large double beds
2 extra-large double beds
1 double bed
or
1 large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.6
Comfort
8.8
Value for money
8.3
Location
9.2
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Andrei
    Russia Russia
    Old soviet-style interior: high ceilings, huge rooms and corridors, old-style restaurant. Very good breakfasts, very professional staff, all the facilities are present. Rooms are clean and big. The view from the room is very good. The location of...
  • Diane
    United States United States
    I got to breakfast late, and what was left was not very appealing. Go earlier, when things are still hot and plentiful. Waitstaff at breakfast was very helpful.
  • Zulyar
    Russia Russia
    location is good. Spa was included in the price, but didn’t have time to visit it.

Hotel surroundings

Restaurants
2 restaurants on site

  • Ресторан #1
    • Cuisine
      Local • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional • Modern
    • Dietary options
      Halal • Vegetarian
  • Ресторан #2

    No additional info available

Facilities of Jumbaktas Astana Hotel
Great facilities! Review score, 8.5

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Billiards
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Russian

House rules

Jumbaktas Astana Hotel takes special requests - add in the next step!

Check-in

From 14:00 to 18:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 8 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
7+ years
Extra bed upon request
KZT 13,500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Jumbaktas Astana Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Jumbaktas Astana Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Jumbaktas Astana Hotel

  • Jumbaktas Astana Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Billiards
    • Solarium
    • Make up services
    • Fitness/spa locker rooms
    • Body treatments
    • Beauty Services
    • Hair cut
    • Live music/performance
    • Fitness
    • Facial treatments
    • Manicure
    • Tour or class about local culture
    • Spa facilities
    • Swimming Pool
    • Hair styling
    • Body scrub
    • Hair treatments
    • Steam room
    • Pedicure

  • Jumbaktas Astana Hotel is 2.2 miles from the centre of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Jumbaktas Astana Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Jumbaktas Astana Hotel on this page.

  • Check-in at Jumbaktas Astana Hotel is from 14:00, and check-out is until 12:00.

  • Jumbaktas Astana Hotel has 2 restaurants:

    • Ресторан #2
    • Ресторан #1

  • The prices at Jumbaktas Astana Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Jumbaktas Astana Hotel include:

    • Double
    • Suite
    • Family
    • Apartment
    • Twin